NCFE Level 2 Certificate for Airline Cabin Crew
The NCFE Level 2 Certificate for Airline Cabin Crew prepares learners for entry to airline industry training. It is not intended as a replacement to the training given by airlines upon the recruitment of new cabin crew staff. The qualification provides the basic background skills, knowledge and understanding required to work effectively as a member of cabin crew. It is ideal for those seeking employment or for those wishing to enhance their studies in Travel and Tourism. The qualification provides a realistic description of the work carried out by airline cabin crew, thus dispelling the unrealistic ‘glamorous’ impression which airlines find many potential recruits display at interviews.
The qualification has been endorsed by bmi and Thomas Cook Airlines. bmi and Thomas Cook Airlines have indicated that the qualification meets their needs for well-trained staff and have further indicated the value of the qualification to the sector by guaranteeing an interview for those students who successfully complete the qualification and meet their minimum criteria. NCFE also has the support of GoSkills, the developing sector skills council for the UK passenger transport industry, for this qualification.
Aims
The qualification aims to:
- provide an introduction to the skills and knowledge required to work effectively as a member of an airline cabin crew
- enhance the status of airline cabin crew within the airline and travel and tourism industries
- promote good practice in cabin crewing by working towards national standards
- provide a basis for further study and motivation towards career development
Entry Requirements:
Although there are no specific recommended prior learning requirements, learners wishing to undertake this qualification should hold an appropriate Level 1 qualification in English. The minimum age of entry for this qualification is 16. Prospective learners should also be aware that airline recruitment procedures, although they may vary, generally require the following specifications in prospective employees:
- a minimum age of 18
- the right to live and work in the EU
- preferably some experience in a customer services environment
- a good level of written English
- an excellent standard of health which may be subject to medical examination by the airline
- height between 5’ 2" and 6’ 2" with weight in proportion
- an ability to swim at least 25 metres
Guided learning hours (GLH):
90 (30 weeks)
NQF Level: 2
Assessment requirements:
Internally assessed and externally moderated portfolio
The qualification consists of six mandatory units:
- Unit 01 Understand the airline industry and the role of airline cabin crew
- Unit 02 Promote effective customer care in the airline industry
- Unit 03 Maintain effective team working and communications in the airline industry
- Unit 04 Contribute to the health and safety of airline passengers
- Unit 05 Contribute to aviation security
- Unit 06 Demonstrate an understanding of the airport arrival process
Day/time:
Tuesday 6.00pm – 9.00pm
(09.09.08 – 05.05.09)
Duration:
30 weeks
Tutor:
Karla Hyndman
Inclusive fee:
£130.00
If a learner is over 19, and not in receipt of certain benefits (see Fees and Funding) then a fee may be payable. If a learner has not been resident in the EU for the 3 years prior to the commencement of their course, then a fee may be payable.
In both instances, please contact the college for further details.
Terms and Conditions (PDF, 1.93MB)
Please note that the contents published in this course guide are correct at the time of publication. The college reserves the right to make changes or withdraw courses.
